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Project Management
| Course Code |
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| Title |
Project Management and Scheduling |
| Course Outline |
Course Outline |
| Description |
This course is intended to teach the students an introduction to project management and project software and how to apply each phase of a PM methodology, with solid documentation processes. The topics include reviewing project management careers, explaining the PM role, discussing basic terminology, creating a business case for a project, demonstrating how to complete each activity required to define, plan, execute and close a project, documentation process and a deep understanding of how to track a project in an electronic software package. |
| Course Code |
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| Title |
Introduction to CRM |
| Course Outline |
Course Outline |
| Description |
This course will help you understand the basic concepts of customer relationship management and how they manifest themselves into business strategy. This course will use Microsoft Dynamics CRM to illustrate and implement these strategic concepts into real life business scenarios. |
| Course Code |
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| Title |
Process Leadership |
| Course Outline |
Course Outline |
| Writing Intensive |
Yes |
| Description |
This course focuses on the development of project leadership with emphasis on advancing your own personal leadership style, learning how to assemble and build a team, managing performance, basic human resource functions and problem solving, negotiation, emotional intelligence, communication, coaching, entrepreneurship, and resource planning. Case studies, class discussion, written assignments, and oral presentations are utilized in instructional delivery. |
| Course Code |
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| Title |
Topics in Project Management |
| Course Outline |
Course Outline |
| Description |
Topics in Project Management |
| Course Code |
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| Title |
Advanced Project Management, Risk & Liability |
| Course Outline |
Course Outline |
| Description |
This course is intended to focus on the leadership of a project and less on the tactical tools and methodologies. Topics will include how to build cross functional teams, advanced budgets, human resource assignments, stakeholders, project communication plans, advanced change management and change order process, advanced analysis of project risks, liabilities and constraints and how to overcome. It will assess the influences of different cultural constraints on a project and how to mitigate the risk of culture impeding a projects success. |
| Course Code |
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| Title |
Customer Relationship Management Consulting |
| Course Outline |
Course Outline |
| Description |
In this course, students will explore both the theoretical and practical application of guiding a customer through a buying decision as well as continual engagement throughout the customer life-cycle. Moreover, this course will collectively collaborate on real-life case studies involving both engaged and not engaged clients and customers. |
| Course Code |
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| Title |
Topics in Project Management |
| Course Outline |
Course Outline |
| Description |
The primary goal of Project Management is to manage projects so that they are completed on time, within budget, and in accordance with contract documents. This course synthesizes all the variables in a project including people, processes, methodologies, and tools. The course will emulate a real project team with the execution of a live project or the analysis of an advanced project management case study. |
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