Certificate in Nurse Administration & Organizational Systems Leadership (NAOSL) - Healthcare Quality, Safety, and Regulatory Management

Course Code
NURS 605  Credits
Title Healthcare Quality, Safety, and Regulatory Management 
Lasc Area No Goal  
Course Outline Course Outline 
Description This course focuses on quality improvement, patient satisfaction, quality measurement, management of quality information/data, and process improvement. It is designed to develop leadership across the care continuum in diverse settings using quality and safety models, tools, and metrics. Quality and performance improvement programs and processes, root cause analysis, and risk management will be addressed. National patient safety goals, regulatory standards, survey processes, nurse sensitive indicators, and high-reliability organizational concepts will be covered. Additionally, data management tools used for analysis and trending will be viewed in relation to quality and risk management.