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Certificate in Customer Relationship Management - Customer Relationship Management Consulting
Course Code |
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Title |
Customer Relationship Management Consulting |
Course Outline |
Course Outline |
Description |
In this course, students will explore both the theoretical and practical application of guiding a customer through a buying decision as well as continual engagement throughout the customer life-cycle. Moreover, this course will collectively collaborate on real-life case studies involving both engaged and not engaged clients and customers. |
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